At Design District Lahore (DDL), your happiness means everything to us. We want you to love what you wear — but if for any reason you’re not completely satisfied, we’re here to help.
What Can You Return?
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Items must be unused, unworn, with original tags attached, and in their original packaging.
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This helps us maintain the quality and hygiene of all our products for everyone’s safety and satisfaction.
How to Return?
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Contact us within 14 days of receiving your order by emailing:
info@designdistrictlahore.com
or call us at +92 323 4444423
Let us know your order number and the reason for the return. -
We will guide you through the return process.
Return Shipping
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Please note that return shipping costs to Pakistan are the responsibility of the customer.
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We recommend using a trackable shipping service to ensure your package arrives safely.
Refunds
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Once we receive and inspect your returned item, we will process your refund.
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Refunds will be made to the original payment method.
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Please allow up to 14 business days for the refund to appear in your account, depending on your bank’s processing times.
Exchanges
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At this time, we do not offer direct exchanges. Please place a new order for the item you want, and return the original item following the return process above.
Need Help?
If you have any questions or concerns about your return, please don’t hesitate to reach out. We’re here to make this as smooth as possible for you.
Thank you for choosing DDL — your satisfaction is our priority!