💳 Payment Policy – Design District Lahore (DDL)

At Design District Lahore (DDL), we’re committed to providing a secure and seamless payment experience—whether you’re shopping from within Pakistan or anywhere around the world.

✅ Accepted Payment Methods

We currently accept the following major debit and credit cards:

  • Mastercard

  • VISA

All payments are securely processed through PayPro Pakistan, our trusted digital payment partner.

🔒 Safe & Secure Transactions with PayPro

Your security is our top priority. With PayPro, all transactions are:

  • SSL-encrypted and handled through a PCI-DSS compliant platform

  • Monitored with advanced fraud detection systems

  • Processed without storing or sharing your card details with us

You can shop with complete confidence.

🌍 International Payments & Currency

  • All prices on our website are displayed in USD.

  • Your payment will be processed in USD, and your bank may convert the amount into your local currency at the applicable exchange rate.

  • Currency conversion fees or international transaction charges (if any) are the responsibility of the customer and are determined by your bank or card issuer.

⚠️ Important Notes for International Clients

To ensure smooth payment processing from overseas, please keep the following in mind:

  • Bank Authorization: Some banks may block or flag international transactions for security. If your payment doesn’t go through, please check with your bank.

  • Verification Requirements: For high-value or flagged orders, we may request additional identity or billing verification to protect you from fraud.

  • Accurate Billing Information: Make sure your billing address matches the one linked to your card to avoid declines or delays.

💼 Payment Confirmation

  • Your order will be processed once full payment is received and verified.

  • After a successful transaction, you’ll receive an order confirmation email and digital receipt.

  • If there’s an issue with your payment, our team will reach out to help resolve it quickly.

💳 Refunds & Disputes

  • Any eligible refunds will be processed to the original payment method.

  • Refund timelines may vary depending on your bank’s policies.

  • For any payment disputes, we encourage you to contact us directly before initiating a chargeback—we’re here to assist and resolve issues quickly and fairly.

🤝 Need Assistance?

If you have any questions or face any issues while making a payment, don’t hesitate to reach out.
📧 Email us at: info@designdistrictlahore.com
We’re always happy to help.